Deputy Team Leader

#Job Summary
Reporting to the Team Leader / Site Supervisor, the Deputy Team Leader will support managerial duties and ensure that KNAPP provides a fully functional automation system for our exceptional customer service.This is a critical role, and the Deputy Team Leader will have experience in leading and coordinating a team of maintenance engineers and carry out hands on maintenance to ensure the plant runs smoothly and efficiently.

#Duties and responsibilities include, but are not limited to:

• Promote a strong safety culture and adhere to Health & Safety and statutory procedures
• Prepare and chair Daily Review Meetings with Key Stakeholders
• Provide emergency breakdown support on all equipment and software, managing issues and adhering to the internal escalation process in partnership with the customer  
• Control maintenance activities on site, speed of response and quality of repair and standards of workmanship
• Coordinate a team of onsite engineers and third-party repair companies with their activities on site 
• Undertake analysis of CMMS data to assist forward planning for CI opportunities
• Maintain Quality of Service by ensuring high quality communications between both customers and KNAPP
• Ensure that reports are well written and legible
• Ensure that all spare part usage is accounted for
• Provide flexibility and the best use of skills and capabilities of the maintenance team on site
• People Leadership including delivery of performance reviews, development and coaching of team, dealing with employee relations issues and employee welfare and wellbeing
• Manage the day to day running of the team, including tasks such as approving holiday bookings and holding return-to-work meetings
• Act as a role model demonstrating company values

#Skills, qualifications and experience

• Proven history of strength in people leadership and development
• A recognised engineering qualification (ONC minimum), ideally HNC or above
• Minimum 3 years’ experience in a relevant transferrable industry or service  
• Hold an IOSH certificate ideally & adhere to all company/ customer legislative and H&S procedures
• Recognised apprenticeship in an engineering field would be desirable
• Experience of managing teams would be desirable
• Experience of having operated a CMMS system preferred  
• Proven track record in service maintenance 
• Ability to communicate clearly verbally and in writing
• Computer Literate, MS Office / CMMS systems

#Important behaviours to have in line with our company values

• Appreciation – Recognises the achievement of others 
• Creativity – Is resourceful and innovative
• Courage – Willing to learn and try new things
• Openness – Always approachable and helpful
• Reliability – Consistently gives their best

#Company benefits

• KNAPP will contribute up to 6% pension 
• Private healthcare, including optical, dental and hearing cover
• Life Assurance
• Cash-back Health care scheme, including private medical excess cover
• Benefit portal offering lifestyle discounts, including a training portal
• Employee assistance programme
• Ride-to-Work
• Employee referral scheme
• Employee of the Quarter awards